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Our promises to you
- We aim to be fair, resonable and sympathetic in all or dealing with clients and act always with integrity.
Pre/post tour arrangements
- Please advise if you would like Zepisa African safaris to organise any pre/post tour arrangements (earlier departure, later return, addition accomodation / flights etc).
In case of cancelation by guests, they are requested to contact the tour operator immediately in the schedule below, they can find the percentage related to the entire amout of booking that will be retained as a cancellation fee depending on the number of days preceding their arrival date.
- From 40 days before booked service, cancellation fee 20%
- From 20 days before booked service, cancellation fee 35%
- From 14 - 0 days before booked service, cancellation fee 50%
In case of cancellation by tour operator for accident reasons or circumstances beyond the operator contral, the company will refund the customer the entire amount already paid.